Help Center

Shipping & Payment
When Will I Receive My Order
The approximate shipping times for each region are as follows:
- United States and Canada – 5 to 10 business days for standard shipping, and 4 to 7 business days for expedited shipping
- Western Europe – 8 to 15 business days for standard shipping, and 4 to 10 business days for expedited shipping
- Eastern Europe, and Australia – 8 to 20 business days for standard shipping
What Courier Will Ship My Order

Products
Are Lighters Included With Online Purchases
Unfortunately, due to shipping restrictions on butane lighters, we don’t include lighters with the purchase of a grinder. We suggest buying a “Bic Mini” lighter from a convenience store or gas station, most offer Bic Mini lighters.

Returns & Warranty
What Does The Warranty Cover
The limited lifetime warranty covers functional aspects of the grinder components, which includes: the grinders teeth, the pipe component, and the lighter holster component.
We do not cover surface finish scratches, dents, chipped magnets, squeaky components, or general wear as a result of use. Lost or stolen products are also not covered. We do not warranty any products that were damaged by improper cleaning.

Payments
What Form Of Payment Is Accepted
We currently accept Visa, MasterCard, and Amex.